Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi there @nitish56 ??

    Let me know how it can be fix ?

    I understand you would like to complete the set-up for Google Listings & Ads on your site and go ahead with syncing your products with Google Merchant center.

    From the screenshots you are sharing, I can see that the services are connected, yet no products are added and no Google Ads account is linked.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.?

    Once you’ve copied each, you can use https://pastebin.com/ for pasting it there and sharing it with us.

    Additionally, check here for how to optimize your product data.

    Looking forward to hearing from you!

    Thread Starter nitish56

    (@nitish56)

    Thanks for the reply. Following is the report you have asked for
    https://snippi.com/s/iag86xn Let me know how it would be fix ?

    Plugin Support Chris Moreira – a11n

    (@chrism245)

    Hello @nitish56!

    It looks like the error is due to Google Ads not being connected on your site.

    The best way to get this resolved, will be connecting the Google Ads account, this can be done by going to the Connection Test Admin Page.

    Navigate to example.com/wp-admin/admin.php?page=connection-test-admin-page (replacing example.com with your domain) and you will see the options to connect or disconnect Google Ads, as it shows in the following image:


    Link to image: https://d.pr/i/rcfNih

    Thread Starter nitish56

    (@nitish56)

    I have clicked on Get customer from Google Ads it redirect to Gmail account and I logged in on that gmail account. Bt it is showing error i.e connect your google account which i already added can you let me know how it would be fix ?
    https://www.awesomescreenshot.com/image/33610686?key=b353a3d087a1fd948b13358e8ee95d6b

    Hi @nitish56,

    Please try the following steps to troubleshoot:

      1. Revoke the previous access permissions to your Google account so you can reconnect. Open the Security tab for your Google account: https://myaccount.google.com/security
      Click on the link “Manage third party access” and remove access for the WooCommerce app.

      2. Go to Dashboard > Marketing > Google Listings & Ads and reconnect your Google account, making sure to grant all requested scopes by checking the boxes.

      Screenshot: https://d.pr/i/OVCOyI

      3. Reconnect your Merchant Account.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Products are not sync’ is closed to new replies.