Product’s custom field (“expiration-date”) won’t update
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Hello!
The problem I’m facing is, that when I try to update PublishPress’s custom fields (“expire-date, _expiration-date”) of the products that are already in the draft, with WP All Import – the custom fields are not updated.
Let me clearfiy how I come across the mentioned problem:
- WP All import -> New import -> Import products in draft
- WP All import -> Manage import -> Settings (of the previous import) -> Update Custom fields (“expire-date, _expiration-date”) -> Save import conf. -> Run Import
- Checking the products, their custom fields are not updated
The problem started occuring in the previous month, once I’ve updated the woocommerce to 7.9 and php to 8.2.
Can anyone help me with the metioned problem?
Best regards!
The page I need help with: [log in to see the link]
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Hi @rokaklih
Apologize for the delayed reply.
We tried the steps you mentioned and it seems it requires addon of WP All Import:
As per this forum guidelines, it’s prohibited to provide support over commercial plugins: https://www.ads-software.com/support/guidelines/#do-not-post-about-commercial-products
We recommend you contact directly WP All Import support team so they can guide you in this case.
If the problem persists, consider buying our Pro version for access to our private helpdesk, where we can assist you further.
Thanks,
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