• Resolved effectgroup

    (@effectgroup)


    Hello,

    I use pro plugin.

    After applying disctounts to certain attributes and categories the products do not appear on the discount page: https://bestcare.bg/namaleni/. I user Elementor. How can I fix that. Its very important for me.

    Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Vidish

    (@vidishp)

    @effectgroup Thank you for reaching out.

    1. You can try clearing your cache from any plugin/hosting. Clear transients under Woocommerce > Status > Tools > ‘Clear Transients’. Regenerate product lookup tables.
    2. You can use woocommerce’ default shortcode instead of third party plugins or theme tools.
    3. When discounting product by attribute, it will be discounted ONLY if attribute generates variation.

    You can submit ticket on our site as you already have premium version and we can continue the thread there.

    Thank you,

    Vidish

    Thread Starter effectgroup

    (@effectgroup)

    Please give me a link whre i have to submit ticket.

    Can i give you an access to login to administration of the site?

    Regards

    Plugin Author Vidish

    (@vidishp)

    You can submit ticket at https://www.wooextend.com/submit-ticket

    Yes, you can share it there. Here you can not do it because this is against wordpress forum guidelines.

    But before you do that, can you please make sure you followed above steps?

    Thank you,

    Vidish

    Thread Starter effectgroup

    (@effectgroup)

    Yea i did.

    I will create the ticket now.

    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
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