• Resolved dotstijn

    (@dotstijn)


    Hi there,

    I found out that my changes to products are not saved anymore after update to WP5.6

    Although i get the message “changes saved” they aren’t and when I navigate to another page i have the warning “Leave Site? Changes that you made may not be saved.”

    All plugings are deactivated.

    Thanks for your help

Viewing 6 replies - 1 through 6 (of 6 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @dotstijn!

    This is usually due to a caching mechanism. Do you have any running on your site, or at server-level? If so, please do purge that and have another go, to see if that helps.

    If you’ve done that with no success, then it may very well be a conflict with your theme or another plugin and I would recommend you temporarily switch to another default WordPress theme, like Storefront, and disable all your plugins except for WooCommerce core, and see if that resolves the issue. If the issue goes away, you would need to re-enable your features one by one until it breaks again, and then reach out to the author of the conflicting plugin for further help.

    You can read more about testing for conflicts here:

    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Please let us know how it goes.

    Cheers!

    Thread Starter dotstijn

    (@dotstijn)

    Hi there,

    Thanks for your reply.
    Cache was purged, all plugins disabled and used storefront theme.
    No solution.

    For your information I found this similar treat:

    Kind Regards,

    Stijn

    Hi,

    Did you get any solution for this?

    I’m also facing this issue however it says “data you have entered may not be saved.
    This happens even after I have just saved it and push the “add new” button. Or if I try to do anything else.

    Thanks
    Lokendra

    Thread Starter dotstijn

    (@dotstijn)

    Hi Insingh,

    No, no solution.

    Kind Regards,

    Stijn

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Howdy,

    This is a known bug at the moment: https://github.com/woocommerce/woocommerce/issues/28557

    I’ve heard of cases where changes are actually saving for some users and not for others, and the problem seems intermittent.

    Please follow along in that thread to keep track of the status of this bug, as our developers are actively working on it.

    Thanks!

    Plugin Support abwaita a11n

    (@abwaita)

    Hi all,

    Just a heads up, I’m marking this thread as resolved in favor of the discussions about the bug here: https://github.com/woocommerce/woocommerce/issues/28557 and also here https://core.trac.www.ads-software.com/ticket/52038 where you’ll find more details and the expected fix on WordPress Core.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Products don’t save after update to wp 5.6’ is closed to new replies.