Products dont sync

  • Resolved theblueking

    (@theblueking)


    5 years, 4 months ago

    I have everything attached I’m using godaddy as my host for my website I have the plugin up to date and SSL certificate installed but nothing’s synching it has only done 142 items out of the 6000 we have on stock and it’s been stuck on the same number for days whenever I manually sync it says updated and show a number of items updated but it doesn’t increase the products synced with square in our inventory.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter theblueking

    (@theblueking)

    I think I figured out its because the SKU codes aren’t properly done however is there a proper way I should set the sku codes in square like lets say I have one item with different size variations do I have to have each variation a different sku number

    Plugin Support Ryan Ray, a11n

    (@ryanr14)

    Hi @theblueking,

    That would definitely be one reason why Woo & Square won’t sync products, they need to have matching SKUs between the two systems to know what two products to sync.

    There is no proper way or method to name your SKUs, if that’s what you’re asking. When it comes to variations, just make sure each variation has a unique SKU that matches as well. You can set a unique one for each variation in both Woo & Square.

    Those can be numbers or maybe colors, sizes, etc… just depends on what you prefer and how you want to use SKUs. Does that help clarify things?

    AJ a11n

    (@amandasjackson)

    Hi @theblueking

    We haven’t heard back from you in a while and it sounds like you were able to resolve the issue, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 3 replies - 1 through 3 (of 3 total)
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