products in the cart when opening the site

  • Resolved staffirio20

    (@staffirio20)


    4 years, 1 month ago

    Hi, a few days after updating our portal to the latest version of woocommerce, we noticed that when the site is opened, with any type of browser (chrome, opera, firefox, edge, explorer) and in any mode (hidden, visible, login, logout), two products are added to the cart in the header widget. The cart is empty but the icon remains visible with two products added. We tried to change the cache settings, update all active plugins, but we can’t figure out where the error is coming from. Hope someone can help us solve. Thank you.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @staffirio20!

    Do you have any caching plugins installed? If so, please purge your cache, and also make sure that the cart, checkout, and my-account pages are being excluded from the cache.

    Additionally, please paste your sites’ status report back here so we can take a closer look at that.

    Cheers!

    Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Howdy.

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please start a new thread.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘products in the cart when opening the site’ is closed to new replies.