Products Missing

  • Resolved Momma

    (@mommashealthyhub)


    5 years, 4 months ago

    I am having an issue with my products missing on main products page but showing up in the category field after some navigation.
    For example: I have 17 ‘bubba bows’ loaded onto my site. However on my product page, only 10 are displayed, and the last row is not even aligned. These 10 bubba bows can be found under the “merch” tab on my website, and specifically under “Munchkin Merch”. However, when you click on the category “Bubba Bows” within the product information, I have 17 ‘bubba bows’.
    I am not sure where I am missing the connection as all of the bows should display under the munchkin merch tab, not just in the category. Any help would be much appreciated.. I am not a coding/designer and I am doing this on my own… so the struggle is real.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Delete WooCommerce transients using the button at:
    Dashboard > WooCommerce > Status > Tools tab

    If you still have the problem, reset your cache in your Endurance Page Cache plugin. If yet you still have the problem, temporarily deactivate Endurance Page Cache.

    Thread Starter Momma

    (@mommashealthyhub)

    I did both of those recommendations and there are no changes. I have no idea about categories vs product page and permalinks. So I hope it’s nothing on that end but I legit cannot figure out why they are not all showing up on the merch page but when I click on the category they’re all there

    “I am having an issue with my products missing on main products page but showing up in the category field after some navigation.”
    This is the shop page, so go to:
    Dashboard > appearance > Customise > WooCommerce > Product Catalogue
    & set Shop page display = Show products and categories

    “For example: I have 17 ‘bubba bows’ loaded onto my site. However on my product page, only 10 are displayed”
    I can now see all 17 on the category page and the alignment looks good.

    “as all of the bows should display under the munchkin merch tab”
    This is a category page, so go to:
    Dashboard > appearance > Customise > WooCommerce > Product Catalogue
    & set Category display = Show products and categories

    I would consider arranging the products with a flatter category structure, without any sub-categories, so instead of Bubba bows being a sub-category of a category I should have them as a main category. This would reduce the complexity, but up to you.

Viewing 3 replies - 1 through 3 (of 3 total)
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