Products not found

  • Resolved sticklegs

    (@sticklegs)


    4 years ago

    I am trying to use your plugin to apply a discount rule for a product to give a cheaper price when two of the same are purchased. When I get to “Discount rules” on the “add new” form I have selcted Product form the first drop down and Equal to on the second. When I start typing the name of the specific product I want to discount, no results are found. Other products are found when I start typing their names, but not the one I want to discount.

    I have been to Woocommerce > Tools and regenerated the Product Lookup Table, but this has had no effect. The product is found if I use the search facility on my site.

    There are two products I want to discount and both are affected this way. They are:
    https://woollygoodstuff.co.uk/product/cotton-face-scrubbies-face-cleansing-pads/
    https://woollygoodstuff.co.uk/product/cotton-wash-cloth-spa-cloth/

    Both are new products. Currently they are “uncategorised” as I do not want them to show in my shop until I have this issue resolved, however I tried putting them into a different category to see if that made a difference and it does not.

    Please can you help.

    Many thanks
    Sue

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello sticklegs,

    Thanks for reaching out to us.

    I have reviewed your both product and found that both variables are variable products.

    If your product type of variable then, you must need to select “Variable Product” option from the drop down.

    Click here to review the settings.

    Please apply the same settings and let us know how it works.

    Best Regards,
    Hitendra & Customer Care team

    Plugin Support Hitendra Chopda

    (@hitendra-chopda)

    Hello sticklegs,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved.

    If you have any further questions, you can start a new thread.

    Best Regards,
    Hitendra & Dotstore team

Viewing 2 replies - 1 through 2 (of 2 total)
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