• Resolved sturgicals

    (@sturgicals)


    I have completed setup. I have had the message “your product listings are ready to be uploaded for 10 days now but nothing is pushing through to merchant center. I have connected ads and merchant center and have no errors. Any ideas?

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  • Hi @sturgicals,

    I understand your products are not showing up in the merchant center. There are a few possible reasons why this might happen, and I’ll try to help you troubleshoot them.

    First, please make sure that your products meet the Google Merchant Center policies and the Google Shopping policies. If your products violate any of these policies, they might be rejected or disapproved by Google.

    Second, please check if your feed has expired in your merchant center account. Go to the Products tab, then click Feeds. Click into the feed and check the last upload date. If it’s been more than 30 days since the last feed upload, a new feed will need to be uploaded. You can do this by going to Marketing > Google Listings & Ads > Product Feed in your WordPress dashboard and clicking on the Sync button.

    Third, please verify that your products have the correct attributes and values in your product feed. Some of the required attributes are id, title, description, link, image_link, availability, price, and gtin.

    Let us know if there’s anything else we can help you with.

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