Products not syncing — Scheduled Actions failures — Fatal Errors

Hi,

For several days now my Facebook for WooCommerce Product Sync has been failing (it worked fine beforehand).

In the Product Sync tab it constantly states “Your products are syncing – you may safely leave this page” and sometimes shows different numbers remaining; i.e. “558 items remaining.” or “30 items remaining.”

The loading spinner keeps on spinning, so I can’t disable Sync as the Save changes button is constantly greyed out.

Meanwhile, my Action Scheduler has numerous ‘Failed’ states for Facebook for WooCommerce.

Logs on this page show errors like:

2020-11-03 22:55:31 +0000
action created
2020-11-03 22:58:36 +0000
action started via WP Cron
2020-11-03 23:03:57 +0000
action timed out after 300 seconds

(Note: my PHP Max Execution Time is 600 seconds, yet I still get the 300 seconds time out notice in Scheduled Actions).

Occasionally, some of them show longer errors like:

2020-11-03 23:03:57 +0000
action created
2020-11-03 23:05:59 +0000
action started via WP Cron
2020-11-03 23:06:00 +0000
unexpected shutdown: PHP fatal error Uncaught Error: Call to a member function get_name() on string in /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products.php:1115 Stack trace: #0 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php(674): SkyVerge\WooCommerce\Facebook\Products::get_enhanced_catalog_attribute('age_group', Object(WC_Product_Variation)) #1 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php(605): WC_Facebook_Product->apply_enhanced_catalog_fields_from_attributes(Array, '1604') #2 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php(646): WC_Facebook_Product->prepare_product('wc_post_id_1204...', 'feed') #3 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php(580): WC_Facebook_Product_Feed->prepare_product_for_feed(Object(WC_Facebook_Product), Array) #4 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woo in /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products.php on line 1115
0

Also meanwhile, my Fatal Error logs show multiple errors such as:

2020-11-04T00:00:46+00:00 CRITICAL Uncaught Error: Call to a member function get_name() on string in /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products.php:1115
Stack trace:
#0 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php(674): SkyVerge\WooCommerce\Facebook\Products::get_enhanced_catalog_attribute('age_group', Object(WC_Product_Variation))
#1 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproduct.php(605): WC_Facebook_Product->apply_enhanced_catalog_fields_from_attributes(Array, '1604')
#2 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php(646): WC_Facebook_Product->prepare_product('wc_post_id_1204...', 'feed')
#3 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/fbproductfeed.php(580): WC_Facebook_Product_Feed->prepare_product_for_feed(Object(WC_Facebook_Product), Array)
#4 /home/XXXXX/public_html/wp-content/plugins/facebook-for-woo in /home/XXXXX/public_html/wp-content/plugins/facebook-for-woocommerce/includes/Products.php on line 1115

I’ve tried the usual disabling/re-enabling plugins, etc, nothing seems to fix the issue.

Product count is around ~5,000 including variations.

Please help! ??

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