Products on Shop page disappear

Hi @wordpressnetwork

This kind of problem is usually caused by either a conflict with your theme or with another plugin.
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The best way to determine this is to:

• Temporarily switch your theme to Storefront
• Disable all plugins except for WooCommerce
• Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Hi @amandasjackson

Thanks for your reply! I see. The problem is that the errors usually needs a few days to come up, so that would mean a month of waiting. Is there no log or something that would list something like this?

Thanks a lot!

Hi @wordpressnetwork

You can check for any fatal errors being logged on the site at WooCommerce>Status>Logs

https://docs.woocommerce.com/document/finding-php-error-logs/

@amandasjackson Much appreciated!

All logs are empty or not showing strange behaviour, so I will go the plugin test route as you suggested.

Thanks a lot!

Hi @wordpressnetwork

Thanks for checking the logs! Please do let us know how the conflict testing goes.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.