• Resolved mapdi

    (@mapdi)


    On the shop page, the first 12 products are displayed twice. So there are 12 products displayed, then again the same 12 products on the first page of the shopsite… Here we have the Flatsome theme as well. With this theme, your plugin seems to have incompatibilities. I use the premium version of your plugin. Do you have experience with the same issue?

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  • Plugin Author annastaa

    (@annastaa)

    Hello Mapdi,

    If you have any premium version related questions, please click here to contact us directly!

    It’s true that some themes choose to override the standard Woocommerce architecture, or don’t use some basic Woocommerce hooks, and this can easily disrupt the normal flow of things.

    I have checked if we’ve had any incompatibility reports specifically for Flatsome, and found an old support ticket that may have connection with your case. Please check if you have your theme’s infinite scroll enabled, and if it is, you need to disable it (or any other AJAX-powered pagination option).

    If the above recommendation fixes your issue, and you wish to have infinite scroll for the filtered results of your shop page, please use the annasta Filters > Product Lists > Pagination option to enable this functionality.

    If disabling theme’s infinite scroll doesn’t resolve the issue, you can also try the suggestions listed in the Pagination section of our Troubleshoot Guide.

    If none of the above works, please provide us with a link to the page in question for us to take a closer look at the problem!

    Plugin Author annastaa

    (@annastaa)

    Hello Mapdi,

    I will close this inactive thread in hope that the above instructions helped you fix the pagination issue. You are welcome to start a new thread if you have any further questions!

Viewing 2 replies - 1 through 2 (of 2 total)
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