Products quantity not update when products are manually added to order

Hi,

Since the Woocommerce update 4.4.1, I have noticed that the stock quantity of products manually added to the order are not updated. I found this new fix/improvement in the WooCommerce changelog for 4.4.0.

‘If you are manually creating a new order, stocks will be updated only after you have saved the order (in any status where stocks are supposed to be reduced like on-hold, completed or processing). Earlier, stocks would have been reduced even if the order was not saved (as soon as products were added). (#26642)”.

However, the failure to update the stock occurs only when you add new product to existing order. Removal of a product from the existing order increases the stock quantity accordingly. However, if you add a new item to the existing order, the stock quantity was not reduced (I noticed this first when the Order Note does not record change in stock quantity). Updating. saving or changing the order to processing does not update the stock quantity. Strangely, removing the said product also does not increase the stock, meaning these activities are not recorded in the inventory. Cancelling the order also only restock the original items in the order, and newly added items are not restocked (they are not deducted from the very beginning).

I think it is a bug in the 4.4.1 (not sure about 4.4.0 because I just noticed it a few days ago).

Below is the system info from Woocommerce.

Thanks for your support.

Myat

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### WordPress Environment ###

WordPress address (URL): https://www.cuddlemetoys.com
Site address (URL): https://www.cuddlemetoys.com
WC Version: 4.4.1
REST API Version: ? 1.0.15
WC Blocks Version: ? 3.3.0
Action Scheduler Version: ? 3.1.6
WC Admin Version: ? 1.4.0
Log Directory Writable: ?
WP Version: 5.5.1
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.9
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.58.0
OpenSSL/1.1.1

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.1.44-MariaDB-0ubuntu0.18.04.1
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

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WC Database Prefix: tQ6LfI7_
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Database Data Size: 32.63MB
Database Index Size: 13.33MB
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### Post Type Counts ###

attachment: 1045
elementor_library: 1
jp_img_sitemap: 4
jp_sitemap: 4
jp_sitemap_master: 4
nav_menu_item: 18
page: 11
post: 52
product: 125
product_variation: 47
revision: 10
shop_coupon: 5
shop_order: 720
shop_order_refund: 1

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (23) ###

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Block Bad Queries (BBQ): by Jeff Starr – 20200811
Code Snippets: by Code Snippets Pro – 2.14.0
Elementor Pro: by Elementor.com – 3.0.3
Elementor: by Elementor.com – 3.0.6
Facebook for WooCommerce: by Facebook – 2.0.1 – Installed version not tested with active version of WooCommerce 4.4.1
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Ocean Extra: by OceanWP – 1.6.5
Product CSV Import Export (BASIC): by WebToffee – 1.8.3
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TinyMCE Advanced: by Andrew Ozz – 5.5.0
Unsplash: by Unsplash – 1.0.1
UpdraftPlus – Backup/Restore: by UpdraftPlus.Com
DavidAnderson – 1.16.29

WC Search Orders By Product: by WPHEKA – 1.5
Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.3 – Installed version not tested with active version of WooCommerce 4.4.1
WooCommerce Blocks: by Automattic – 3.3.0
WooCommerce Extended Coupon Features FREE: by Soft79 – 3.2.1
WooCommerce PDF Invoices & Packing Slips: by Ewout Fernhout – 2.6.0
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WP Crontrol: by John Blackbourn & crontributors – 1.8.5
WP Mail SMTP: by WPForms – 2.3.1
WP Super Cache: by Automattic – 1.7.1

### Inactive Plugins (4) ###

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WordPress Importer: by wordpressdotorg – 0.7
WP-Optimize – Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.1.2

WPForms Lite: by WPForms – 1.6.2.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: MMK (Ks)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #10 – /shop/
Cart: #11 – /cart/
Checkout: #12 – /checkout/
My account: #13 – /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: OceanWP
Version: 1.8.7
Author URL: https://oceanwp.org/about-me/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php

### Action Scheduler ###

Complete: 1,836
Oldest: 2020-08-10 06:00:03 +0000
Newest: 2020-09-09 01:29:17 +0000

Pending: 4
Oldest: 2020-09-09 02:29:17 +0000
Newest: 2020-09-09 09:29:02 +0000

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• This topic was modified 4 years, 2 months ago by bamarlay.