Product’s thumbnail gallery is blury

Hi Aklih!

If you haven’t, please take a look at this documentation: https://woocommerce.com/document/fixing-blurry-product-images/

If that doesn’t work, this could be caused by a conflict with your theme or with another plugin.

To determine what’s causing the issue, please temporarily switch your theme back to Storefront and disable all plugins except WooCommerce. If that solves it, then re-enable all plugins one-by-one, until you find the one that’s causing the conflict.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

I hope this helps!

Hi @judagutor, thank you for your reply.

I’ve deactivated all of my plugins and switched to 2019 theme but still the images are blury.

What should I do next?

Hi @aklih

Can you please double check if the images aren’t smaller than they are permitted to be and the dimensions meet the requirements stated in the documentation here: https://woocommerce.com/document/fixing-blurry-product-images/

Please let us know how it goes.

Hi @margaretwporg ,

Every product’s imagr is uploaded in size 800×800; and it says there that the lowest size should be 800×800 or higher.

Don’t know what I’m doing wrong.

Hi @aklih

Thanks for letting us know.

Please share a link(s) of the product(s)/page so we can check for any specific issues.

You may need to load higher resolution images for retina screen.

Hi @margaretwporg,

sorry for the late answer and thank you for your patience.

The link of the product page ->https://nanni.aklih.eu/izdelek/avt-aparat-saeco-royal-otc/.

@aklih
There seems to be an overlay on the product thumbnails. Can you disable Elementor and reproduce the issue using the Storefront theme?

Hi @oaoyadeyi,

I’ve disabled elementor and activated the Storefront theme, but still no difference in the image’s quality, is still 100×100. I’ve checked the settings under “Customize -> Woocommerce”.

What should I do next?

Hi @aklih

I took a look at the product page you shared and can’t see any blurry product image thumbnails, were you able to fix it? These two product thumbnails appear slightly out of focus but the original images (see links below) are kind of blurry too. So it’s not an issue with the thumbnails but an issue with the original images that should probably be of better quality.

https://nanni.aklih.eu/wp-content/uploads/2021/11/kavni-aparat-saeco-royal-detail-2.jpg
https://nanni.aklih.eu/wp-content/uploads/2021/11/kavni-aparat-saeco-royal-detail-1.jpg

Let us know if you have more questions.

Hi @rainfallnixfig,

yes you are right! That’s my bad…

Sorry for wasting your time.:)

Best Regards!

Aklih

Hi Aklih,

Never mind. Glad to hear that it’s all sorted out!

I’m marking this thread as resolved. If you have further questions, feel free to create a new thread.

Cheers