• Resolved Anonymous User 15391246

    (@anonymized-15391246)


    We are noticing an issue when searching for products with an apostrophe in the title in Dashboard > Products > All Products.

    All products pull up if we search for the product without ” ‘s ”

    When we search with ” ‘s ” included only 5 show up.

    There are no variations in the titles outside of flavor differentiation.

    Is this supposed to be normal, or should we be looking for a gremlin somewhere in the system?

Viewing 1 replies (of 1 total)
  • Hi @drummerchas

    I have searched for the products on my test website, and it’s working fine with and without ‘s.

    You can take a look at these screenshots:
    https://screencast-o-matic.com/i/c362DiVtHqP
    https://screencast-o-matic.com/i/c362D6VtHYk

    When you search with “‘s” then it will only show the products whose title has this Apostrophe.

    Can you please provide us with a full-screen uncropped screenshot in order to understand where the issue is located and provide you with guidance?
    ?
    To know how to take a screenshot, you can check our **Making a Screenshot** guide here: https://en.support.wordpress.com/make-a-screenshot/.

    Also please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.

    You can copy the logs here in your response, be sure to redact any sensitive information such as names, emails, etc. Thanks.

Viewing 1 replies (of 1 total)
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