• There are products with variants imported from printful that cannot be added to the cart.

    And if I import a product with a single size and color (without variants), it does allow adding to the cart.

    I wish I could fix it.

    Thanks.

    HELP!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi! Sorry to hear about the issues that you’re running into.
    Please reach out to our support team, so they could have a look into this and provide some advice.
    Please don’t forget to mention to them which product variants are the ones that can’t be added to the cart.
    The email is [email protected], or you can use the live chat on our website if you prefer.

    Thread Starter amesegue14

    (@amesegue14)

    Hello, I have already contacted support, I have sent a video of the error and they do not know how to give me any solution.

    I don’t know what to do anymore, I’m desperate.

    Sorry to hear about the situation.
    If our support team wasn’t able to find the error, it’s most likely coming from WooCommerce. Perhaps it’s worth reaching out to the hosting provider as well.
    If you have some additional questions, please don’t hesitate to reach back out to the last email sent from us. I hope everything will get resolved soon!

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Products with variants are not added to the cart’ is closed to new replies.