Products with variations not adding to cart

  • Resolved cris_crax

    (@cris_crax)


    7 years ago

    When I select the options of one product in original language there is not problem, it’s added correctly to the cart, but when I tried to add the product running in another language it doen’t work, it says that you have to select an option (but it’s selected yet)
    Also there is a problem when you add a simple product to the cart, the checkout page remains waiting all the time and you cannot pay. I put both problems together because they may be related.

    Thanks for your help

    Cris

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello and thank you for contacting us.
    Please check the status page of WooCommerce Multilingual in your dashboard > WooCommerce > WooCommerce Multilingual > Status
    I suspect that you might have some warming and perhaps some of your pages that are required for a shop might be missing.
    The status page should tell you for possible problems.
    About the product – you might want to give it a try again with a default theme like TwentySeventeen, or perhaps check the product variations and re-save them.

    For more in-depth analysis, and if my suggestions does not help, perhaps it would be best if you open a new ticket at our forum at wpml.org

    Thread Starter cris_crax

    (@cris_crax)

    Thanks for your anwer. I’ve checked all you’ve told me.
    I’ve solved the checkout issue.
    But the issue adding to a cart a variable product in second language is still not working. I’ve tried with twentytwelve template and I’ve resaved all atributes,and I’ve the same issues.

    • This reply was modified 7 years ago by cris_crax.

    Thank you for getting back to me. I understand that you checked all the things that I suggested.
    At this time, I can only suggest that you create a new ticket in our forum at wpml.org as this issue might be something that needs some in-depth debugging and access to your site – which we cannot exchange here due to forum limitations.

Viewing 3 replies - 1 through 3 (of 3 total)
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