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Resolved curdtake90
(@curdtake90)

3 years, 4 months ago

Hey, I’ve come across a problem since updating to the 2.2 update.
When viewing user profiles, the max-width of the profile fields area is limited in my case to 400px, no matter what is set in appearance settings, or the form settings. I managed to get a workaround by editing the um-profile.css setting it to ‘max-width: 100%;

The other issue is that when editing the form, the editor always defaults back to a single column, even though this doesn’t represent what is actually happening. It also sometimes adds the third column when its set to only display 2.
The last problem I haven’t been able to work around, so I’ve had to roll back to 2.1.21

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 4 months ago

Hi @curdtake90

Does this issue occur with a default WP Theme such as 2020 or 2021?

Regards,

Thread Starter curdtake90
(@curdtake90)

3 years, 4 months ago

I’m unsure, the site is semi-live currently, so I’m unable to test. currently using the theme linked below. This theme does work fine with the 2.1 version, however.
https://en-gb.www.ads-software.com/themes/colibri-wp/

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 4 months ago

Hi @curdtake90,

Please try this pre-release version of UM at the link:
https://github.com/ultimatemember/ultimatemember/archive/refs/heads/master.zip

Once downloaded, extract the file and then rename it from ultimate-member-master to ultimate-member.

You can manually update it via FTP or zip the folder /ultimate-member/ and replace the existing one on your site.
Please ensure that you’ve created a full backup of your site before you update.

Let us know if you’re still encountering issues after updating it.

Regards,

Thread Starter curdtake90
(@curdtake90)

3 years, 4 months ago

Hey @champsupertramp

So I’ve had a go with that pre-release, and it seems to fix the issue with the profile width, just have to also make sure that the ‘Profile maximum width’ & ‘profile area maximum width’ have ‘px’ at the end, otherwise, it will have the same issue as before. (Did also try putting the ‘px’ in the 2.2 but didn’t work)

However, the same issue is still occurring with the profile columns.
When the update went on, the profile was shown as below.
https://i.prntscr.com/lrftJQJYTdu2BQ7CMQzMLg.png

But once anything is changed in the profile form…
It goes from this:
https://i.prntscr.com/ZAwi51cjS4yvhCqom6Ycfw.png
to this:
https://i.prntscr.com/drHRVQC1R2qw8iwqQWORkg.png

However, the profile looks like this:
https://i.prntscr.com/-ewB60WfS-mcFzIFjNjjgA.png

No matter what I do inside the form editor, from redoing the whole thing to just trying to put things back where they were, it has no effect on the front end profile, and once you update in the form editor, it goes back to showing a single column, even though it’s not.

The above is also happens in the pre-release you supplied.

Many thanks

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 4 months ago

Hi @curdtake90

Could you please check the screenshots? they appear broken.

Regards,

Thread Starter curdtake90
(@curdtake90)

3 years, 3 months ago

Hey @champsupertramp

Sorry for the lateness of getting back, I was working on other projects, and this got put on the back burner.
I actually went on the site and updated to retake the screenshots, but it seems the 2.2.2 update has fixed whatever was causing this issue. So thanks for the help buddy.

Plugin Contributor Champ Camba
(@champsupertramp)

3 years, 3 months ago

Hi @curdtake90

Thanks for letting us know. I’m marking this as resolved now.

Regards,

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Profile Columns Issues after 2.2.0 update’ is closed to new replies.