Profile form : impossible to add a “contentblock” field

  • Hi,
    More precisely when I select “contentblock” as type field to be included in my profile form the pop up window opens and tries to load the editor but it never ends.
    Otherwise thank you for your plugin : it allows me to do do almost everything I want.
    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @michelb-1,

    What version of the Ultimate member you have installed on your site?
    If you’ve updated to the 2.0.24 version please clear your browser cache and data and see if it helps.

    Regards.

    Thread Starter michel.b

    (@michelb-1)

    My version was 2.024 now it is 2.025.
    I have cleared the user cache (20 users ). Now 1 user ( which one ? ) remains that I cannot clear.Is this related to my problem ?
    I cleared the cache of my browser. I tried 3 différent browsers but the problem remains.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @michelb-1,

    Can you please try to do a quick conflict test so we can rule out conflicts with your theme or other plugins. Here is the doc on how to do a conflict test if you are not sure how to do it.

    Regards.

    Thread Starter michel.b

    (@michelb-1)

    I desactivated all my plugins and change my theme to 20-17. The problem remained

Viewing 4 replies - 1 through 4 (of 4 total)
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