Profile form not saving

  • Resolved markburton52

    (@markburton52)


    7 months, 1 week ago

    For some reason our user profile form is not saving, either for users (custom role: “artist”) or for admin.

    It was working until recently but has stopped. I get the following when I try to save and then view browser console:

    Cookie “wpcom-thirdparty-cookie-check” does not have a proper “SameSite” attribute value. Soon, cookies without the “SameSite” attribute or with an invalid value will be treated as “Lax”. This means that the cookie will no longer be sent in third-party contexts. If your application depends on this cookie being available in such contexts, please add the “SameSite=None“ attribute to it. To know more about the “SameSite“ attribute, read https://developer.mozilla.org/docs/Web/HTTP/Headers/Set-Cookie/SameSite complete.html:16:13
Ignoring unsupported entryTypes: longtask. recaptcha__en.js:45:240
Could not find a way to expose utilities_item.js. Check your load order. utilities_item.js:1079:10
Loading failed for the <script> with source “https://stats.wp.com/w.js?61”. notifications:1:612
InstallTrigger is deprecated and will be removed in the future. rest-proxy:16:5530

    Any help would be appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support andrewshu

    (@andrewshu)

    Hello @markburton52

    Try to do a conflict test – https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test.

    Regards.

    Thread Starter markburton52

    (@markburton52)

    Thank you. I tried that but even with all the other plugins disabled I still get the problem.

    I’m now going to try setting up another profile form to see if the problem persists with that. Successive iterations mean that there are a lot of fields, not all in use, so there might be a conflict there??

    Thread Starter markburton52

    (@markburton52)

    Update: I’ve now solved the problem. I had two custom fields ‘Discipline’ with the same name but different meta codes. One was a legacy one from a previous year. I simply renamed the legacy field ‘Discipline old’. You do this by adding a new form field, selecting the duplicate (in my case legacy) field. Then open its edit pane again and rename its title. Then you can delete it from the form.

Viewing 3 replies - 1 through 3 (of 3 total)
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