Profile Grid Large Import Member Directory will not load

  • Resolved Chris Collins

    (@chrchcol)


    6 years, 5 months ago

    I imported a large amount of users. 65000 to be exact. The import when fine, the database shows all of the users. WordPress Dashboard shows all the users. However when I try to open the member directory it just sits there and spins. It is going on 10 minutes and it still will not load.

    I have restarted mysql on the server level.

    I have restarted httpd.

    I turned on error reporting and it reports no errors. All it does is spin a green circle.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello,

    Thanks for writing to us.

    We will require access details for analysis and help deliver you quick solution. For this, we will need you to submit ticket on our support portal here: https://profilegrid.co/contact-us-2/

    Once done, we will let you know the next steps about how to proceed. Alternatively, you can provide us your email ID and we will raise the ticket to contact you.

    Thread Starter Chris Collins

    (@chrchcol)

    I just submitted a support ticket.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi,

    Thank you for writing to us.

    We have replied to you through the support ticket raised. Further communication will be carried on there itself.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hi,

    As per our response on ticket portal, the issue has been resolved. We are marking this ticket closed for now.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Profile Grid Large Import Member Directory will not load’ is closed to new replies.