profile.php yields blank page

hi.

i’m trying to use UM in conjunction with a forum on a site under construction.

once logged, you see this “edit profile” link which calls profile.php. but when you do so you get a blank page.

for what it’s worth i paste below the installation sequence mentioned in the settings.

thanks in advance for any help.

j.

### Begin Install Info ###

## Please include this information when posting support requests ##

— Site Info —

Site URL: https://cruis-citoyen.fr
Home URL: https://cruis-citoyen.fr
Multisite: No

— Hosting Provider —

Host: DBH: cruiscitgw2020.mysql.db:3306, SRV: cruis-citoyen.fr

— User Browser —

Platform: Apple
Browser Name: Chrome
Browser Version: 81.0.4044.138
User Agent String: Mozilla/5.0 (Macintosh; Intel Ma
c OS X 10_15_1) AppleWebKit/537.
36 (KHTML, like Gecko) Chrome/81
.0.4044.138 Safari/537.36

—- Current User Details —

Role: administrator

— WordPress Configurations —

Version: 5.3.3
Language: fr_FR
Permalink Structure: /journal/%year%/%monthnum%/%postname%/
Active Theme: Semplicemente Pro 1.9.9
Page On Front: Cruis citoyen en devenir… (#1098)
Page For Posts: Journal (#1112)
ABSPATH: /home/cruiscitgw/www/
All Posts/Pages: 0
WP Remote Post: wp_remote_post() works
WP_DEBUG: Disabled
WP Table Prefix: Length: 8, Status: Acceptable
Memory Limit: 40MB

— UM Configurations —

Version: 2.1.5
Upgraded From: 2.1.5
Current URL Method:
Cache User Profile: Yes
Generate Slugs on Directories: Yes
Force UTF-8 Encoding: No
JS/CSS Compression: No
Port Forwarding in URL: No
Exclude CSS/JS on Home: No

— UM Pages Configuration —

User: https://cruis-citoyen.fr/user/
Account: https://cruis-citoyen.fr/account/
Members: https://cruis-citoyen.fr/members/
Register: https://cruis-citoyen.fr/register/
Login: https://cruis-citoyen.fr/login/
Logout: https://cruis-citoyen.fr/logout/
Password Reset: https://cruis-citoyen.fr/password-reset/

— UM Users Configuration —

Default New User Role: 0
Profile Permalink Base: user_login
User Display Name: full_name
Force Name to Uppercase: No
Redirect author to profile: Yes
Enable Members Directory: Yes
Use Gravatars: No
Require a strong password: Off

— UM Access Configuration —

Panic Key:
Global Site Access: Site accessible to Everyone
Backend Login Screen for Guests: No
Redirect to alternative login page:
Backend Register Screen for Guests: No
Redirect to alternative register page:
Access Control widget for Admins only: No
Enable the Reset Password Limit: Yes
Reset Password Limit: 5Disable Reset Password Limit for Admins: No
Blacklist Words: 9

— UM Email Configurations —

Mail appears from: Cruis citoyen
Mail appears from address: [email protected]
Use HTML for E-mails: Yes
Account Welcome Email: Yes
Account Activation Email: No
Pending Review Email: No
Account Approved Email: No
Account Rejected Email: No
Account Deactivated Email: Yes
Account Deleted Email: Yes
Password Reset Email: Yes
Password Changed Email: Yes

— UM Total Users —

All Users(3)
administrator(1)
editor(1)
contributor(1)
none(0)

— UM Roles —

Administrator (administrator)
Editor (editor)
Author (author)
Contributor (contributor)
Subscriber (subscriber)
SEO Manager (wpseo_manager)
SEO Editor (wpseo_editor)
En cours (pending)

— UM Custom Templates —

N/A

— UM Email HTML Templates —

N/A

— Web Server Configurations —

PHP Version: 7.3.17
MySQL Version: 5.6.46
Web Server Info: Apache

— PHP Configurations —

PHP Memory Limit: 512M
PHP Upload Max Size: 128M
PHP Post Max Size: 130M
PHP Upload Max Filesize: 128M
PHP Time Limit: 300
PHP Max Input Vars: 16000
PHP Arg Separator: &
PHP Allow URL File Open: Yes

— Web Server Extensions/Modules —

DISPLAY ERRORS: N/A
FSOCKOPEN: Your server supports fsockopen.
cURL: Your server supports cURL.
SOAP Client: Your server has the SOAP Client enabled.
SUHOSIN: Your server does not have SUHOSIN installed.
GD Library: PHP GD library is installed on your web server.
Mail: PHP mail function exist on your web server.
Exif: PHP Exif library is installed on your web server.

— Session Configurations —

Session: Disabled
Session Name: PHPSESSID
Cookie Path: /
Save Path: /tmp
Use Cookies: On
Use Only Cookies: On

— WordPress Active Plugins —

Advanced noCaptcha & invisible Captcha: 5.6
Akismet Anti-Spam: 4.1.4
Asgaros Forum: 1.15.4
Custom Sidebars: 3.2.3
Custom Sidebars by ProteusThemes: 1.0.1
Google XML Sitemaps: 4.1.0
iThemes Security: 7.6.1
Jetpack by WordPress.com: 8.3
JSM’s Non-Breaking Space for French Content: 1.9.0
Official StatCounter Plugin: 2.0.6
Redirection: 4.7.1
TinyMCE Advanced: 5.3.0
Truncate Comments: 2.00
Ultimate Member: 2.1.5
Under Construction: 3.65
WPForms Lite: 1.5.9.5
WP Statistics: 12.6.12
Yoast SEO: 13.3

### End Install Info ###

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