Profile Picture Display Issue on Smaller Mobile Devices

  • Resolved jonahstaehler

    (@jonahstaehler)


    1 week, 6 days ago

    Hello UserWP Support Team,

    I’m encountering an issue with the profile picture display on mobile devices, specifically on smaller screens. Here’s a breakdown of the problem:

    1. Device-Specific Display Issue: The profile picture is not displaying on my iPhone 13 Pro, showing only a placeholder icon. However, when I tested it on an iPhone 15 Pro Max, the image appeared correctly. This suggests the issue may be related to screen size or resolution.
    2. Troubleshooting Steps Taken: I have tried re-uploading the image, clearing the cache, and testing on different devices. The issue persists on the iPhone 13 Pro, but not on larger-screen devices like the iPhone 15 Pro Max.
    3. Possible Display/Resolution Limitations: Is there any known limitation with profile picture display on certain screen sizes? If so, could you recommend any adjustments to the image or settings that could ensure compatibility across all device types?

    Any guidance on this issue would be greatly appreciated!

    Thank you for your help!

    Best regards,

    Jonah St?hler

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Stiofan

    (@stiofansisland)

    Hi Jonah,

    Can you please be more specific, is this for viewing the profiel page or for uploading a new image? I have tested but i don’t see any issues?

    Thanks,

    Stiofan

Viewing 1 replies (of 1 total)
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