Profile picture not saved

  • Resolved theoduncker

    (@theoduncker)


    2 months, 2 weeks ago

    When I try to change a profile photo then the old photo is showing after saving. With a new member I can set the profile photo but after saving I cannot change it another time. I use Kadence theme but already tried twenty-twenty four theme, switched off all the plugins, cleared the cache but problem persist. I have installed Ultimate Member plug in and this plugin give same result. New profile photo is not saved. So I think this is a WP issue but I’m not sure. Any idea how to solve this?

    Theo

    The page I need help with: [log in to see the link]

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  • Plugin Support gVectors Support

    (@gvectorssupport)

    This is either local cache (browser, internet provider) or website/server cache issue. You should test it with different devices using the private session of browsers. If the issue is still there, then this is a server side cache issue.

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