Profile picture upload not possible in registration form

@ispacecrusader

Are you using the free extension “Enable Profile Photo uploader in Register and Account forms”?

https://docs.ultimatemember.com/article/1671-nable-profile-photo-uploader-in-register-and-account-forms

Hi @missveronicatv

thanks for your quick response! Actually, I was using a code snippet within my theme that does the same as the extension you’re referring to. I replaced the code snippet with the extension, and there is a change, in that I do not receive any errors anymore. But the process does not complete: the upload wizard accepts my image, and appears to start uploading, but the wizard does not complete, and the image does not appear in the media library.

@ispacecrusader

the image does not appear in the media library

Look at the UM uploads folder for the profile photo per user_id

…/wp-content/uploads/ultimatemember/”user-id”/profile-photo.jpg

Make sure that you don’t have a conflict with the other upload code snippet.

I disabled the snippet when I installed the extension, to make sure they would not conflict.
I checked in the uploads/ultimatemember folder. What I see is that the photo is added in the temp folder. But that’s where it stops.

@ispacecrusader

Now I get two upload buttons on your Registration page.
Second upload button has HTML code from the UM extension.

@missveronicatv

Yes, that is correct. The second upload button is for the newly installed extension. I didn’t want to delete the old button just yet. I removed it now, but it’s still the same problem.

@ispacecrusader

I have tried to upload some photos at your Registration page and they are confirmed being saved in the temp folder and the upload process is returning “success” to the client JavaScript which should let the Registration process continue which is not the case.

Try to change your Theme to a WP default Theme like “Twenty Twenty”

@missveronicatv
I activated the 2023 theme and tested. Same result.
I also tested by disabling every plugin that is not absolutely necessary for this process (Custom Post Type UI, UM + extension), but the result is the same.
In my browser console I see the image is uploaded to the temp folder, but then immediately receives a 404.

@ispacecrusader

Can you post a screen copy of your UM Forms Builder settings for your Photo at imgur.com or any other site for image sharing and post the link here in this UM Support Forum.

@missveronicatv

Yes. Here are the screenshots:

• UM settings – registration form
• Form – registration form settings
• Profile picture field settings

@ispacecrusader

Try this code snippet which will write the sources of your redirects to debug.log
Try to upload the Photo and post the entries in the log file here in the Forum.

add_filter( 'x_redirect_by', 'wp_redirect_custom_log', 10, 3 );

function wp_redirect_custom_log( $x_redirect_by, $location, $status ) {

    global $current_user;

    $traces = debug_backtrace( DEBUG_BACKTRACE_PROVIDE_OBJECT );
    $plugin_trace = array();

    foreach ( $traces as $trace ) {
        if( isset( $trace['file'] )) {

            if ( strpos( $trace['file'], '/plugins/' ) > 0 ) {
                $file = explode( '/plugins/', $trace['file'] );
                if( substr( $file[1], 0, 22 ) != 'wp_redirect_custom_log' ) {
                    $plugin_trace[] = $file[1] . ':' . $trace['line'];
                }
            } 

            if ( strpos( $trace['file'], '/themes/' ) > 0 ) {
                $file = explode( '/themes/', $trace['file'] );
                $plugin_trace[] = 'T: ' . $file[1] . ':' . $trace['line'];
            }

            if ( strpos( $trace['file'], '/wp-includes/' ) > 0 ) {
                $file = explode( '/wp-includes/', $trace['file'] );
                $plugin_trace[] = 'WP: ' . $file[1] . ':' . $trace['line'];
            }
        }
    }

    $trace = date_i18n( 'Y-m-d H:i:s ', current_time( 'timestamp' )) . 'user_id ' . $current_user->ID;
    $trace .= ' redirect by ' . $x_redirect_by . ', ' . $location . ', ' .  $status . ', ';
    $trace .= 'stack trace: ' . implode( ', ', $plugin_trace );

    file_put_contents( WP_CONTENT_DIR . '/debug.log', $trace . chr(13), FILE_APPEND  );

    return $x_redirect_by;
}

• This reply was modified 1 year, 5 months ago by missveronica.

@missveronicatv

Thanks. I’ve added the snippet and tried again. Here is the generated entry in the debug.log:

2023-06-08 10:16:00 user_id 0 redirect by WordPress, 301, https://vsvtwente.nl, stack trace: WP: class-wp-hook.php:308, WP: plugin.php:205, WP: pluggable.php:1425, wp-seopress-pro/inc/functions/redirections/redirections.php:310, WP: class-wp-hook.php:308, WP: class-wp-hook.php:332, WP: plugin.php:517, WP: template-loader.php:13

@ispacecrusader

You are being redirected with a HTML code of 301 (page Moved Permanently) by line 310 in the plugin:

.../plugins/wp-seopress-pro/inc/functions/redirections/redirections.php

• This reply was modified 1 year, 5 months ago by missveronica.

@missveronicatv
I checked. There were no redirections present. I did see many 404’s logged there.

I disabled the redirection function and tested again (no improvement). The log now shows this:

2023-06-08 11:26:56 user_id 13 redirect by WordPress, 302, https://vsvtwente.nl/wp-admin/plugins.php?deactivate-multi=true&plugin_status=all&paged=1&s=, stack trace: WP: class-wp-hook.php:308, WP: plugin.php:205, WP: pluggable.php:1425

I disabled the SEOpress plugins and tested again. No improvement, and also nothing logged in debug.log.

@missveronicatv
Hi, have you had a chance to look at my last message?