Profile tabs with incorrect links

Hello @shaunj,

Thank you for reaching us

If you already update your BuddyPress to 12 version, please make sure the BP Classic disabled too. And then, make sure you udpate your Youzify to the newest version too.

Next step, please go to Youzify panel >> Profile Settings >> Tabs Settings and make sure default tab is not empty.

Last thing, please go to Settings >> Permalinks >> Set to “Post” and click save button.

Best Regards, KaineLabs Team.

Hello Team,

I am currently using the latest versions of BuddyPress and Youzify, and I do not have the BP Classic plugin installed.

I have configured the Default Tab to ‘Overview,’ and the Permalinks are set to ‘Post name.’ Despite these settings, the issue still persists.

Hello @shaunj

Interesting. Please follow the next steps too:

• Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.
• If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.
• Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).
• On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true. And then, go to the Profile Page where the issue happen and then you should see the error message on the frint-end. Kindly send the error log here or you can just take a screenshot and share the URL here.

Best Regards, KaineLabs Team.

Hello Team,

I’ve followed the steps provided and observed a few behaviors.

1. The first observation is regarding an error that appeared on the top and bottom of the page when the Twenty Twenty-Four default theme was installed with all plugins activated (except the caching plugin). Here’s the link to the screenshot of that error https://ibb.co/ypW3ZtT. It’s worth noting that the issue persisted at this time.
2. The second observation is the same error (linked above in the first one) occurring when switched to the default theme with all plugins deactivated except BuddyPress and Youzify. The issue persisted at this time.
3. The third observation was made when all plugins were deactivated except BuddyPress and Youzify, with a non-default theme activated. No errors appeared on the front end, but the issue persisted.
4. Lastly, the only times the issue was resolved was when the Youzify plugin was deactivated, with only the BuddyPress plugin activated. This fix applied both with and without the default theme activated. Additionally, when all plugins were activated except Youzify, the issue was again resolved, with and without the default theme activated.

Hello @shaunj,

Such a weird issue. What Youzify version do you use? Also, if it possible, kindly send us a video recording regarding this so I can have a clear idea.

Best Regards, KaineLabs Team.

Hello Team,

I’m currently using Youzify version 1.2.4 of the free version.

You can find the recording at this https://drive.google.com/file/d/1li2Xwu95wwTdzmY1Y2SYxFiHvO34cOhI/view?usp=sharing.

I have the same issue as well, website running latest version.

The previous working URL:
https://www.mywebsite.com/profile/username/overview/

now becoming…

https://www.mywebsite.com/profile/username/https://www.mywebsite.com/profile/username/overview/

The issue happened to visitors, when I logged into the account and check the links are working fine

• This reply was modified 10 months, 4 weeks ago by specex.

Hello @shaunj

You’re right. I can replciate it on our testing site. Seems, there’s a bug with the newest version. I will forwarded this to our developer team. They will fix it shortly. ??

Best Regards, KaineLabs Team.

• This reply was modified 10 months, 3 weeks ago by Youzify.

Hello Team,

Thank you for confirming. I’m looking forward to the update with the fix.

Hello @shaunj

I have a confirmation from our dev team. We will release a new version with the bug fixing this weekend.

Best Regards, KaineLabs Team.

Hello @shaunj

We have released a new version that fix this issue. Kindly update your Youzify to solve the issue.

Best Regards, KaineLabs Team.

Hello Team,

Thank you so much; that worked.

You’re welcome @shaunj

We are happy that we were able to help you.

If you don’t mind could you take a moment to leave us a 5-Star rating and a good review on our WordPress Directory, please?

https://www.ads-software.com/support/plugin/youzify/reviews/

We know that this might take little effort and time from you, but your support will mean a lot to us. Because your review will help people feel confident about choosing Youzify. And will help us grow the team to speed up the development process and improving our services.

In case you need help with any other issues, don’t hesitate to reach us. and we will be very happy to help.

Have a wonderful day. ??

Best Regards, KaineLabs Team.

How to update to latest version ?
In my site I have still this issue ??

Hello @deterlab

Please just update your Youzify to the 1.2.5 version and clear your browser cache. And then check again.

PS: Please make sur eyou select “Post” option instead of “Custom Structure” on Settings >> Permalinks.

Best Regards, KaineLabs Team.