Profilegrid login not loading anymore

  • Resolved lorandbex

    (@lorandbex)


    2 years, 2 months ago

    Hello,

    I have a problem with the free version of Profilegrid. After entering the login details, the page does not load. Also other users have the same problem when they try to log in or create accounts.

    What can the problem be?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @lorandbex,

    It seems like the issue is specific to your site, where one of the existing plugins on the site could be conflicting with ProfileGrid. Could you please check it after deactivating all other plugins on the site, except for ProfileGrid? Then check if the issue is still there.

    In case the issue is resolved after deactivating all other plugins, you’ll have to find which plugin is conflicting with ProfileGrid and keep it deactivated. You can check this by activating the plugins one by one and recreating the issue in ProfileGrid with each activation.

    If still you face this issue, we would need more information from you to resolve this. Please fill out this help and support form and provide as many details as possible and we will look into it for you.

Viewing 1 replies (of 1 total)
  • The topic ‘Profilegrid login not loading anymore’ is closed to new replies.