• Resolved sarmatopia

    (@sarmatopia)


    We’re using The Newsletter Plugin which, when an email recipient clicks a link in an email, sets the user id in a cookie. I’m able to read this cookie and garner the user’s email address as soon as the user loads the website. Is there a PHP function in WooCommerce Cart Abandonment Recovery I can use to set the current user’s email address?

    This would be huge. All our traffic comes from email, so all our abandoned carts could be followed up.

    https://www.ads-software.com/plugins/newsletter/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support CartFlows Team

    (@cartflows)

    Hello @sarmatopia,

    Thank you for reaching out to us.

    Plugin captures the checkout data with an email address when users enter the email address on the checkout page. Then for recovery, it creates the token in which you can find out user email. But there is no such function for the email.

    If you have any questions, please fill free to open a support ticket here.

    Thank You!

    I agree this would be a great feature. Being able to programmatically set the email address would really open up the effectiveness of the cart abandonment sequence. I have a good deal of customers that add products to their basket but never actually visit the checkout page. For some, I have already captured their email address via other marketing functions as they’ve browsed the site. If there was a way to set the email address programmatically those potential customers could be receiving the abandonment sequence.

    Plugin Support CartFlows Team

    (@cartflows)

    Hello @waynusanus,

    We have a plan to ask for an email when any user click on the add to cart button.

    This is a good way to collect emails even though users visit the checkout page or not.

    Thank you for your suggestions.

Viewing 3 replies - 1 through 3 (of 3 total)
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