• Resolved itmonitor

    (@itmonitor)


    Hi! Thank you for the great plugin. I cannot make it work. I set the product amount threshold to 270, but when adding a 95 Eur product to the shopping cart, it will display the message “you obtained free shipping” (which should not be the case). Any advice is welcome. ??

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Marin Matosevic

    (@marinmatosevic)

    Hi,

    thanks for reaching out. Please update the plugin to the latest version (2.6.2) and let me know if your issue is resolved.

    Best regards

    Thread Starter itmonitor

    (@itmonitor)

    Hi. Thank you. I updated the plugin and set the number 500,00 as the threshold. However, when I add an 277,00 Euro item to the cart and go to the checkout, it will not display the bar telling the amount to reach 500,00 (Euro). Any advice is welcome. ??

    • This reply was modified 1 year, 8 months ago by itmonitor.
    Plugin Author Marin Matosevic

    (@marinmatosevic)

    It will display when you enter an address. ??

    Please go to WooCommerce → Shipping → Shipping options, and under Calculations make sure “Hide shipping costs until an address is entered” is NOT checked. (documentation)

    Afterward, go to WooCommerce → Free Shipping Label → General Settings, and set the initial shipping zone. (documentation)

    With those settings in place, the progress bar will display before entering an address.

    Thread Starter itmonitor

    (@itmonitor)

    You are the best (and the fastest on customer service). The beautiful progress bar from your plugin is now displaying. Thank you for that.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    I’m glad I was able to help. If you found the plugin helpful, kindly consider leaving a positive?review???

    Best regards

    Thread Starter itmonitor

    (@itmonitor)

    Review done. Thank you Marin.

    Plugin Author Marin Matosevic

    (@marinmatosevic)

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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