• Resolved sparkywalk

    (@sparkywalk)


    Hi,

    The progress bars work when I preview from the page I created for them, however they don’t work when I bring up my site live and click on the page they are on. I tried with Chrome, IE, and my mobile phone. I can’t find what is causing the issue. I’ve checked and re-checked all my settings.

    I look forward to and appreciate your help.

    Thank you.

    https://www.ads-software.com/plugins/skt-skill-bar/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter sparkywalk

    (@sparkywalk)

    Upon further review, the site I am currently testing is a beta site, and it appears that they did not program the site to accept shortcode properly. I tried using Shortcode Ultimate shortcodes and it does not work (show) properly as well.

    So, If you know what the proper code for enabling the site to accept shortcode is and what page editor to insert it in and where to insert on that page, I would be most grateful.

    Please understand, I’m still learning code, thus can’t just go and do it so to speak. I appreciate any help you can provide.

    Thanks.

    Thread Starter sparkywalk

    (@sparkywalk)

    Please?

    Thread Starter sparkywalk

    (@sparkywalk)

    Well, so much for getting a response.

    My theme developer has informed me that their theme uses AJAX page transitions, and that is why all and any shortcode is not appearing correctly. If I go to the standard WP theme format by disabling page transitions the shortcodes appear as they should, however the result is that it throws of how the theme is supposed to be used and interact and some of the features lose their intent. There is further detail, but pointless to go any further. I like your plugin, however am extremely disappointed in your lack of response.

    Plugin Author sonalsinha21

    (@sonalsinha21)

    Sorry for the delayed response as we don’t check the www.ads-software.com support forum.

    Have rectified this in the new version. Kindly update the plugin and let us know whether everything works fine.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Progress Bars Not Working’ is closed to new replies.