Project URL Format Template not allow me to save

  • Resolved sharjeelabbas

    (@sharjeelabbas)


    2 years, 6 months ago

    Hello MPG Support, I am trying to test the free plugin so I can purchase pro if it works as I required, But when I try to create a page upload the CSV file and all basic settings so my shortcode are these two “{{mpg_city}}, {{mpg_postcode}}” and from the “URL Generation” section when I am trying to add the URL formate that I required like “car-air-conditioning-{{mpg_city}}-{{mpg_postcode}}” when I add this format it shows me preview URL but not clickable and when I click on Save button it’s changed my whole URL formate again into default like this “{{mpg_city}}-{{mpg_postcode}}-” I have used previous version. For that version, I did not face any issues. Please let me know why this is happening and how we can fix this? Looking forward. Thank You.

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  • Mat

    (@mateithemeisle)

    Hello @sharjeelabbas ,

    Thank you for using MPG and please accept our apologies for the delayed reply!

    You should be able to insert plain text as well without problems but please make sure that when you are inserting the shortcode into the URL formatting tab, you are choosing the shortcode from the list, not pasting it like {{mpg_city}}. (screencast)

    In the screencast, it cannot be seen but I managed to open the generate link without issues.

    If that didn’t work for you, please try to disable all plugins but MPG and try again. If it works then, then you are facing a plugin conflict, thus we would advise you to start activating plugins one by one whilst checking the issue until you find the problematic plugin.

    If this didn’t work either, would you please share a screenshot of your project settings and the file you are using so we can try to replicate the issue on our end?

    Thank you and we’re looking forward to your reply!

Viewing 1 replies (of 1 total)
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