Promotion of service

  • Resolved countryhomeandblooms

    (@countryhomeandblooms)


    2 weeks, 2 days ago

    Hi! I was recently denied a non-commercial license for Jetpack, with the reason given as ‘Promotion of Service,’ which apparently disqualifies it from a non-commercial license. I don’t understand the basis for this decision. My website is a personal blog without ads, product sales, services, or any promotion of a business. I don’t solicit donations or sponsorships either. I do, however, integrate Instagram posts and have professional accounts on Instagram and Facebook, but only for performance stats. Has anyone experienced something similar or have any insights?

    The page I need help with: [log in to see the link]

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  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @countryhomeandblooms

    I have confirmed that your website is for non-commercial use only and therefore qualifies for our Free Stats plan. I have adjusted this in our records. You should be able to view your stats now; please let us know if you do not see them.

    Let us know if you have other questions or if there’s anything else we can do to help! 

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