Prone with restore

  • Resolved TLCJohn

    (@tlcjohn)


    3 years, 7 months ago

    Can i have some help, using the pro version but I am getting the follow log error.

    [STEP] [2021-08-21 14:42:16] Initializing restore process
    [STEP] [2021-08-21 14:42:18] Looking for PHP CLI executable file.
    [INFO] [2021-08-21 14:42:18] PHP CLI Filename: php
    [INFO] [2021-08-21 14:42:18] PHP CLI Version: 7.1.33 (cli)
    [INFO] [2021-08-21 14:42:18] PHP CLI Memory limit: 128M/512M
    [INFO] [2021-08-21 14:42:18] PHP CLI Execution limit: 0/0
    [SUCCESS] [2021-08-21 14:42:18] We properly detected PHP CLI executable file.
    [INFO] [2021-08-21 14:42:20] Creating lock file
    [STEP] [2021-08-21 14:42:20] Initializing download process
    [SUCCESS] [2021-08-21 14:42:20] Downloading initialized
    [STEP] [2021-08-21 14:42:20] Downloading remote file…
    [INFO] [2021-08-21 14:42:21] Unlocking migration
    [SUCCESS] [2021-08-21 14:42:21] Download completed (took: 0.74498105049133s)
    [STEP] [2021-08-21 14:42:21] Looking for backup manifest
    [ERROR] [2021-08-21 14:42:21] Backup does not exist under provided URL.
    [ERROR] [2021-08-21 14:42:21] Please confirm that you can download the backup file via provided URL.
    [ERROR] [2021-08-21 14:42:21] …or the manifest file does not exist in the backup.
    [ERROR] [2021-08-21 14:42:21] Missing manifest means that the backup is probably invalid.
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-08-21 14:42:23
    [DOWNLOAD GENERATED] Last update (seconds): 7 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-08-21 14:42:16

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @tlcjohn

    Looks like the backup can’t be downloaded via provided URL.

    That may be due to some protection of your hosting or typo as well.
    Please make sure that you can download the file to your local PC.

    Once you confirm that, you can also try with alternate download method.
    You can find this option in “Other options” section of our plugin.

    But my recommendation in your case would be manual upload.
    You can do that via FTP or drag & drop to our upload area (below backups list).

    Let me know if that helps ??
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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