Property Images Not Showing

  • The last time we received support, we were told that new properties take a day or so for the images to sync and they’ll show, however it’s been a week and they aren’t showing.

    They are showing for some locations but not others.

    For example, if you use the menu at the top, go to Listings > Bel Air, those images show.

    Going through the same process for the other locations:

    Beverly Hills does not show.
    Malibu Beach does not show.

    Holmby Hills is generating an error (for another time). Right now the images not showing is an issue

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • HI there @techdex

    I see that you opened a ticket with our Support team. I will have them reach out to you with a status on this issue.

    Thank you!

    Thread Starter Dexter Nelson

    (@techdex)

    Hey. They still have not reached out. Is there a way to directly contact them?

    Hi @techdex –

    Our team reached out to the email addresses on file (and the email that originally reported the issue) the other day.

    I see someone also called in today and an update was provided as well.

    You can call or email our Support Team anytime:

    877-348-7654
    [email protected]

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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