Property Title gets cut off

  • Resolved Refine Graphics

    (@refine-graphics)


    8 years, 5 months ago

    Hello,

    My client is frustrated about the Property Title field. When their agents enter a property title, they often like to highlight certain features. However, once they view the listing on the front end, they notice that the title has been cut off. Are you able to make the character limit for this field actually limit what they enter into it when they are creating the listing?? Doing it by trial and error (type it in, finalize it, view the listing, see if it gets cut off) doesn’t work for them.

    Thanks in advance for your help!
    Laura

    https://www.ads-software.com/plugins/real-estate-listing-realtyna-wpl/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Realtyna

    (@realtyna)

    Hello,

    Thanks for your feedback. Property titles is cut off by some simple CSS codes. the actual property title exists on the page content so what you need to do is apply some styles for .wpl_prp_title element to show all of title.

    BTW, If you do that, the grid style on your website may broke. Also as another approach, you can use list view of WPL instead of grid view. Please check this KB article: https://support.realtyna.com/index.php?/Default/Knowledgebase/Article/View/605/

    Regards,
    Realtyna support team

    Thread Starter Refine Graphics

    (@refine-graphics)

    Right, I understand that the results listing will cut off the title length in order to make the grid view work better. We don’t have a problem with that. The problem is occurring on the back end when they are Adding or Editing a Property.

    Example:

    They enter “The perfect home for you and your family! 4 bed, 2 bath, garage. Call us now!” into the Property Title field. Everything appears fine, the full title is showing.

    When the property is finalized, they find out that WPL has cut off the end of their title. It now displays “The perfect home for you and your family! 4 bed, 2 bath, garage. Call” This is not the same thing as the text-overflow CSS styling on the results list. It’s actually erasing the extra characters. And it’s not notifying them.

    This is what is causing such frustration as they are having to go back and forth. A helpful fix would be to show the limit (or “enforce” the limit) when they first enter it on the Add/Edit Property page so that this does not happen. Not allow them to enter more than ___ characters OR have a notice when they have exceed the character limit?

    Is this possible to do? Your other users may find it helpful as well?
    I appreciate your attention to this matter!

    Plugin Author Realtyna

    (@realtyna)

    Hi,

    Text fields have a 50 character limits on database by default. If you’re a developer you can simply extend it by setting a new limit for the related column in the [wp_prefix]_wpl_properties table.

    For property title the related column is field_313. You can set a new limit for it on the database.

    Regards,
    Realtyna support team

Viewing 3 replies - 1 through 3 (of 3 total)
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