Protection is Active but check marks revert to X marks

Hi,

The site I’ve been working on has Cleantalk installed and it has an issue where after some time occurs repeatedly.

On the settings page where it says “Protection is active” and there’s ? marks for whatever is active and X’s for what is not – all the ? marks change to X, “Protection is active” stays the same.

This can be solved temporarily on my end by taking out the access key and then re inputting it via “Get key automatically” which sets the marks back to what it should be.

A day or more later this issue reappears and the ? marks turn back to X.