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Resolved mdgarts
(@mdgarts)

2 years, 8 months ago

After the latest update, the text input in custom message for Facebook and Twitter in post editor is deleting any line breaks. When you save the post, the line breaks disappear and the text shows in one continuous line. That’s how it gets published to given social media.

here is an example of how the post to social media looks when post was saved before the last update:

We present to our readers:
I Leave For You
by Simona Prilogan#Poem #Poetry #SpillWords https://t.co/Jjye66BKDi

— SpillWords (@Spill_Words) March 13, 2022

here is a post that was saved after update:

We present to our readers: Evening by Rainer Maria Rilke #Poem #SundayBest #SpillWords https://t.co/6w4z2cbIMO

— SpillWords (@Spill_Words) March 13, 2022

Thank you

The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

Daniel
(@ihenetudan)

2 years, 8 months ago

Hi @mdgarts,

I saw a similar report just yesterday. Can you confirm if you’re using the WordPress Classic Editor or the Block Editor (Gutenberg) on your site?

I ask because this was happening for this user when they were posting and publicizing using the Classic Editor whereas I couldn’t reproduce the issue on my test site using the Block Editor.

Thread Starter mdgarts
(@mdgarts)

2 years, 8 months ago

Hi Daniel,

That is correct, I am using Classic Editor.

Plugin Contributor Stef (a11n)
(@erania-pinnera)

2 years, 8 months ago

Hello @mdgarts,

I have reported the bug in this GitHub issue:

https://github.com/Automattic/jetpack/issues/23462

You’re welcome to follow along and add any other information that can be useful. In the meantime, I’d suggest switching to Block Editor if possible so you can keep using Publicize as expected.

Thread Starter mdgarts
(@mdgarts)

2 years, 8 months ago

Thank you and looking forward to a solution in a future update.

Plugin Contributor Stef (a11n)
(@erania-pinnera)

2 years, 8 months ago

Hello @mdgarts,

Our developers have worked out a fix for the issue as you can read here: https://github.com/Automattic/jetpack/issues/23462#issuecomment-1072375562

Can test it at your end and let me know if the issue is solved at your end too?

Thanks!

Thread Starter mdgarts
(@mdgarts)

2 years, 8 months ago

Hi Stef,

Thank you for the notification!
Is this fix going to be included in the next Jetpack update? And when would that be?