Publicize: not posting at all and featured image problem

  • Resolved allegrovivo

    (@allegrovivo)


    8 years, 5 months ago

    Hello.

    I am experiencing two problems with Jetpack’s Publicize feature:

    1) It publishes new blog posts to LinkedIn as a status update but there is no featured image.
    2) When it publishes to Google+, the privacy setting is set as “Shared only with me.”

    We also have it connected to a personal Facebook profile, a Facebook business page, and Twitter. All of those work fine.

    We have disconnected and reconnected all of the connections and there are no error messages but the errors persist. WordPress and all plugins are up-to-date.

    How do we begin to solve this problem?

    Thanks!

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  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    1) It publishes new blog posts to LinkedIn as a status update but there is no featured image.

    LinkedIn, much like Facebook, crawls the page and looks for Open Graph meta tags in the head to build a complete post preview (with an image, title, description, …).

    Jetpack automatically creates these Open Graph Meta tags for you unless you already use another Open Graph plugin, in which case we let the other plugin handle things.

    If the Open Graph Meta Tags are there, and if LinkedIn still can’t build a good post preview, I’m afraid I can only suggest that you get in touch with LinkedIN directly about this.

    2) When it publishes to Google+, the privacy setting is set as “Shared only with me.”

    While you used to be able to change that setting to Public up until a few weeks ago, Google+ recently updated their interface, and that’s not possible anymore. We reached out to them, and will let you know as soon as they address the issue.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Hi there,

    I have good news!

    A few weeks ago, Google+ made some changes to their API. In doing so introduced some issues with Publicize. The module still worked, but the updates posted by the WordPress app on your Google+ Profile or Google+ Page were only visible to you.

    In the past few weeks, we’ve worked with Google+ to start using a new API. That API works just like the old one, with one exception: publicized posts are now public. You can’t change the visibility of publicized posts to “My Circles”, or anything else.

    If you’re happy to have Publicize publishing public posts to your Google+ Profile or Page, you can follow the instructions below to delete your old connection, and then reconnect your Jetpack site to your Google+ account:
    https://jetpack.com/support/publicize/google/#reconnecting

    I hope this helps.

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