Publicize Not working

  • Kay

    (@edtxreviews)


    8 years, 11 months ago

    Hi there, I’m using JReviews and Jetpack, I have more than 250 posts/listings on my page but when a new review is posted it’s not going to my google+ account. I went to the posts publish section individually to see if Google+ was checked off but I’m seeing that not only is it not checked but I can’t actually check it now either.

    Any ideas?

    https://www.ads-software.com/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! Could you post your site URL here, so I can have a look? It’s worth noting that Publicize will not work with Custom Post Types out of the box. However, you can add support for CPTs by following the instructions here:
    https://jetpack.me/support/publicize/#custom-post-types

    Please let me know about the above, and we can go from there!

    Thread Starter Kay

    (@edtxreviews)

    Sure, my site is eatingdisorderstreatmentreviews.org

    Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the link! I had a look at your site, and noticed the reviews are only viewable to logged in users. I suspect this might be part of the problem. Since your reviews are not publicly accessible, third party services (like Google+, Facebook, etc.) cannot access them, and therefore cannot pull the necessary info to create a preview link. As long as they are only available to logged in users, I’m afraid Publicize and sharing on social media will not work as expected.

    I hope that helps to clear things up! Please let me know if you have any questions.

Viewing 3 replies - 1 through 3 (of 3 total)
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