Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you post your site URL here, so I can have a look?

    If you want it to remain private, you can also contact us via this contact form:
    https://jetpack.me/contact-support/

    I am having same problem only with the e-mail button, user completes the required information in the from to field, but e-mail is not delivered

    My page is at https://campingmonterosa.altervista.org

    I am returning after some test… mail is not delivered to gmail addresses. I will investigate again…

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @amontag I tested the form on your site, and the email button appears to be working properly.

    If you experience issues with specific email addresses, it might be worth checking your spam folder to make sure the emails are not filtered out.

    If you don’t find the emails there, I’d suggest asking your hosting provider to check your server’s email logs to make sure the emails are not filtered out there. I noticed that your host added a footer to each email sent through the sharing button, so it’s possible that they filter out some of the emails as well.

    @jeremy

    I agree with you, the problem was on the gmail mailserver that for a while it didn’t deliver messages immediately. So last night I went to bed and this morning mails were in the right folders.
    Sorry dor the noise.

    Tnx for help

Viewing 5 replies - 1 through 5 (of 5 total)
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