Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi!

    There’s a problem with your site’s connection to WordPress.com, and that’s causing the problem with Publicize. Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on “Help” tab in the upper right side of the page and click the link for “Jetpack Debugging Center.”
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address. Make sure to include a link to this thread.
    5) Click the “Contact Support” button.

    Thanks!

    Thread Starter clockworkjoe

    (@clockworkjoe)

    Okay done.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Hi, I still see an error with your Jetpack connection. Did you ever get in contact with us via email?

    Thread Starter clockworkjoe

    (@clockworkjoe)

    I sent the email as requested but I have not received any emails from you.

    Thread Starter clockworkjoe

    (@clockworkjoe)

    Wait, I just searched my email and found yours. After reconnecting Jetpack, I received this error:
    Jetpack could not contact WordPress.com: token_http_request_failed. This usually means something is incorrectly configured on your web host.

    Operation timed out after 5000 milliseconds with 0 bytes received

    Thread Starter clockworkjoe

    (@clockworkjoe)

    I tried to connect again and it seemed to work.

    Plugin Contributor Richard Archambault

    (@richardmtl)

    Great. If you have further trouble, just reply back via email and we’ll get you sorted.

Viewing 7 replies - 1 through 7 (of 7 total)
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