• Dear Stephen,

    I’ve been very happy with you plugin since I installed it on my site. However a couple of updates ago the previously working pullquotes all disappeared from view and I haven’t been able to get them back.

    I’m running Avada theme so is there a known conflict there.

    I would be glad if you could help me to get them displaying again.

    Thanks,
    Phil

    https://www.ads-software.com/plugins/graceful-pull-quotes/

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  • Plugin Author Stephen Rider

    (@strider72)

    Sorry for the delay — not sure why, but WP.org doesn’t inform me of new issues on this site. :-\

    Anyway… could you show me a page where you’re having the problem? I’m not sure why it wouldn’t work, but the most common culprit is that the wp-header hook is missing, so the JavaScript doesn’t load (or something else preventing the JavaScript from loading).

    Do you know what update (version) caused the problem?

    Another possibility is that you’re not doing the span correctly; but if it WAS working before and then stopped, that’s probably not the problem.

Viewing 1 replies (of 1 total)
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