Pull reviews manually without needing billing account

  • Resolved Uriahs Victor

    (@uriahs-victor)


    1 year ago

    I’m wondering if there’s a way to manually pull the view without needing a google cloud account?

    Then I click the “reconnect” button as shown here: https://www.ads-software.com/support/topic/pull-reviews-manually/

    It doesn’t work and the browser console returns the error about needing to enable google cloud billing: https://pasteboard.co/J77KkHWfQHvi.png

    Usually obviously the fix would be to connect Google Cloud to the plugin, but unfortunately this client’s Google Cloud account billing account was blocked due to a bug during the card verification process. So I’m wondering if its possible to refresh the reviews manually just like when the widget was first created

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi

    To investigate this question, please send:

    1. Direct link to your website page where we can see and reproduce the issue;

    2. Debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

    Thanks!

    Plugin Author richplugins

    (@richplugins)

    Hi,

    Please reopen if it’s still relevant.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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