purchase

Hi,

Unfortunately I can not tell you why this is happening especially if it was working before. Nothing change in GTM4WP that time.

To be able to test it, I need to know the URL of your website and also I need a way to place an order without the need to use my bank card.

In general, what you could check:

• did you enable a plugin that creates a custom order received page?
• did you change anything within your GTM container during the time frame when those events disappeared?

no, i didn’t change anything. this is the url of my website bemedical.it

you can make a test order by writing the word “test” in the name and pay by bank transfer.

Hello, I was waiting for your reply. To configure I used this guide. But it stopped working…. https://gtm4wp.com/how-to-articles/how-to-setup-enhanced-ecommerce-tracking-google-analytics-4-ga4-version

Hello I was waiting for your support: please I need help

Hi,

Sorry for this late reply.

A tried to place a test order but I do not know what to fill into this mandatory field: Codice Fiscale

Could you help?

hello can you put a series of letters and numbers like: DVRMNN80D57G482B

thank you!

if you don’t have the means of shipping, put a random Italian address: type pescara, via po n 10 post code 65100

I placed a test order and I saw the purchase event being sent to GA4:

Measurement ID: G-3TX51RN9VE

en: "purchase",
_c: "1",
pr1: {
  id: "1692",
  nm: "ROTOLONI IND.CARTA ASCIUGAMANI -2 pz",
  br: "",
  pr: "20.5",
  ca: "Monouso per infermeria",
  qt: "1",
  k0: "google_business_vertical",
  v0: "retail"
},
ep.transaction_id: "5729",
ep.affiliation: "",
epn.value: "27.5",
epn.tax: "0",
epn.shipping: "7",
ep.coupon: "",

yes in fact the tag also goes in preview. but director the conversions purchased in GA4