• In early July PayPal removed address info from confirmation emails I receive when a client makes a purchase.
    PayPal instructed me to capture Address Info at Checkout stage so I enabled the Address info.
    Since I enabled Address capture in WP e-Commerse 3.8.14.1, some of my products cannot be purchased and this appears to be linked to Category. Some Categories work and some don’t. When I try to create new Product Categories, any products in them can’t be purchased.
    Example: If you purchase a Beginners Photography Course at https://baobabphoto.com/school/products-page/beginnercourse/ after filling in your details on the Checkout page, you press the Purchase button and it takes you to PayPal.
    BUT, if you purchased an Advanced Photography Course at https://baobabphoto.com/school/products-page/advancedclasses/ after filling in your details on the Checkout page, you press the Purchase button and nothing happens. The Accept Terms & Conditions button gets unticked and you remain on the Checkout page with all your details filled in.
    I’ve tried deleting and recreating the products and categories that are causing the issue – that didn’t work.
    Hope someone can help.

Viewing 1 replies (of 1 total)
  • Thread Starter karennel

    (@karennel)

    In addition, products in the Workshops Category https://baobabphoto.com/school/products-page/workshops/ can’t be purchased as I get the following error when fill in the details on Checkout page and click on Purchase button:
    NIGHT PHOTOGRAPHY WORKSHOP Gardens by the Bay 13 Nov (Thurs PM) cannot be shipped to . To continue with your transaction please remove this product from the list below.

Viewing 1 replies (of 1 total)
  • The topic ‘Purchase button not working WP e-Commerse 3.8.14.1 after Address Change’ is closed to new replies.