PURCHASE ISSUE BANK CARD CHARGED NO PLUGIN

  • I want to beleive that this plugin is awsome and as well his technical support, however, I decided yesterday to purchase the Huge-It Portfolio developper’s version: at the time of payment, I tried to pay with one of my Paypal accounts, I authorized the payment then Paypal redirected me on the payment page on huge-it.com’s website who invited me to pay again. I did it with 2 other paypal accounts and I got the same issue.

    I wanted so much to buy the full version plugin that I tried a fourth time but that time I paid with a Bank card. I was happy, my card was charged $89.00 but unfortunately I received any confirmation payment, any email and any link to download the product just purchased!

    I tried to call and emailed Huge-it.com to give me back my money, but impossible to reach them, so I sent a complaint to Comodo CA Limited, the main company to report the issue and as well any response received from them. Let’s see if the technical support will reply to this complaint….!

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  • Dear ROD12346,

    We are sorry for the inconveniences you have faced.
    May we kindly ask you to provide your email address so that we could help you quickly?
    If you don’t want to share your email publicly, please, send a message one more time including the link to this forum in your email.

    Thanks

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