Purchased premium, yet received no confirmation email

  • Resolved mdanielpk

    (@mdanielpk)


    2 years ago

    Hello.

    I’ve purchased the premium plugin, but i have yet to receive an email on payment confirmation, or the plugin files. Please assist ([email protected]).

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author coderockz

    (@shoroar)

    Hello @mdanielpk

    Can you please check your spam/junk folder? If you still not got those emails of plugin, please contact via our support page https://coderockz.com/support/ from our website. Our team will help you immediately.

    Thank you.

    Thread Starter mdanielpk

    (@mdanielpk)

    Hey, dev.

    An email was sent couple of days ago from that same support form, used my company email [email protected] and card number ending with 8513 to make?the?payment, but i have yet to receive any reply.

    Could you please check on that?

    Cheers.

    Plugin Author coderockz

    (@shoroar)

    Hello @mdanielpk

    We see a support request has come 2 hours ago and our support team already replied the email. Please check your email.

    In summary, we see the payment is failed due to some reasons.

    Thread Starter mdanielpk

    (@mdanielpk)

    Hey, dev.

    Thank you. I’ll liaise with the support team through the email.

    Cheers

    Thread Starter mdanielpk

    (@mdanielpk)

    Hey, dev.

    Issue’s been resolved.

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
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