Purchases Pages ( Sales )

  • Resolved sabernasr

    (@sabernasr)


    2 years, 2 months ago

    Hello,

    I have 2 big issues

    First Issue happen only when i update dokan plugin

    Now in sales page – I can see all orders which i have products or not

    Although i can see in filters right numbers – but in list i can see all sales for all users

    same for all uesrs

    Second issue
    When i tried to buy product without paying – vendor receive money and admin receive commission

    so vendor received money with pending payment orders

    Can you help me with that ?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @sabernasr ,

    For the first issue, it might be a conflict that allows all the orders to be shown.

    To avoid this type of conflict you have to check for the plugin/theme conflict.

    To do that, deactivate all the other plugins except WooCommerce, Dokan lite, and Dokan pro. Also, choose a default theme like twenty twenty themes. Then see if the issue exists.

    You may follow this blog for more information: https://wedevs.com/blog/24556/identify-conflicting-plugin

    For the second issue, it seems you are asking about the split payment feature. Split payment feature of adaptive payment is a Pro feature of Dokan. As per this forum’s guidelines, we can not discuss the pro features here. Please contact our support channel regarding this issue.

    Best Regards!

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @sabernasr,

    Due to inactivity, we are marking this topic as resolved. Feel free to open a new one if you face any further issues.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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