Push Notifications Failure After Installing Jetpack

  • Resolved drtolga

    (@drtolga)


    4 years, 10 months ago

    Hi,
    Yesterday I installed Jetpack Premium. After that several issues happened related with my Contact Form 7 forms. I’ ve solved nearly all of them. However my mail program “Spark” cannot get push notifications any more. I am not sure if this is a problem related with JetPack or not. May be be it can be an issue with domains web service.
    At this point I can send an appointment form from my site, can read it in Spark. The only issue is cannot get push notifications.
    Any advice…
    Tahank you very much

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support KokkieH

    (@kokkieh)

    Hi there,

    I can’t think of a way that Jetpack would be interfering with your PUSH notifications created by another plugin, but the simplest way to confirm this is to deactivate Jetpack and see if the problem goes away.

    If deactivating Jetpack solves the issue, then there is likely a conflict between the two plugins. In that case, I’d recommend contacting support at Spark to find out if they keep any logs on their end that indicate exactly why the notifications are failing.

    If you can provide us with that information, we can have a look whether or not it’s something we might be able to fix from our end.

Viewing 1 replies (of 1 total)
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