pushed update that required latest version to work and broke my sites

We experienced the same thing! We had to deactivate the plugin. We’ve created a support ticket but no response yet.

There’s a new update & it’s working now.

Hi @devandi,

We sincerely apologize for the inconvenience caused by the recent update. We understand the frustration and stress it has caused for both you and your clients. Our team is actively working to address the issues and provide a stable solution as quickly as possible.

We value your long-term support and apologize for any disruption this may have caused to your workflow. We acknowledge the urgency of the situation and are committed to resolving the issues promptly. Our development team is diligently working on bug fixes and stability improvements, and we appreciate your patience as we work towards a resolution.

Best regards,

Yes, the same thing is happening to me. But furthermore, My Pro Plugin won’t even activate. So there are hidden links shown to unlogged visitors. This is a nightmare. I have made a support ticket and haven’t seen a response. It has made my site turn upside down. Every day I login, it reverts back to the new updated version and I have to go and quickly change everything back to what it was. Its like Ground Hog Day over here!! Please at least place the older version of both back into our accounts until you have fully figured the update out. I am getting critical errors everywhere.

When I updated my PRO:

This is what it states, my homepage doesnt even appear!

Warning: require_once(/home/customer/www/combinc.com/public_html/wp-content/plugins/wp-user-frontend-pro/includes/libs/wpuf-nav-walker/wpuf-nav-menu-edit-custom-fields.php): failed to open stream: No such file or directory in /home/customer/www/combinc.com/public_html/wp-content/plugins/wp-user-frontend-pro/includes/Menu_Restriction.php on line 210

Fatal error: require_once(): Failed opening required ‘/home/customer/www/combinc.com/public_html/wp-content/plugins/wp-user-frontend-pro/includes/libs/wpuf-nav-walker/wpuf-nav-menu-edit-custom-fields.php’ (include_path=’/home/customer/www/combinc.com/public_html/wp-content/plugins/kirki/:/home/customer/www/combinc.com/public_html/wp-content/plugins/kirki/core:.:/usr/local/php74/pear’) in /home/customer/www/combinc.com/public_html/wp-content/plugins/wp-user-frontend-pro/includes/Menu_Restriction.php on line 210

Hi @devandi, @combinc,

We appreciate your feedback, and we apologize for any inconvenience you may have experienced with our plugin. We want to assure you that we take your concerns seriously, and our team has diligently worked on addressing the reported issues.

We are pleased to inform you that we have released the latest version of our plugin, which includes fixes for the issues you mentioned. We highly recommend that you update to the latest version to benefit from the improvements and enhancements we have made.

If you encounter any further difficulties, kindly contact through?the website for further assistance.

Best regards,

Hi?@devandi, @leruvia, @combinc,

We wanted to reach out to inform you about the recent release of version (4.0.4), which includes crucial updates and fixes, particularly addressing some fatal errors reported in the previous version. Our team has worked diligently to resolve these issues, and we believe the latest release provides a much-improved experience for our users.

If you have had a more positive experience since your last review, we kindly ask you to consider updating it to reflect your latest impressions.

Your updated review will not only help us improve but will also assist other customers in making informed decisions about our products/services. If you are open to updating or revising your review, you can make changes to it, and we will be more than happy to assist you.

Thank you once again for your support and understanding. We look forward to hearing from you soon.

Best regards,